Course curriculum

  • 1

    An Introduction to Customer Relationship Management

    • An Introduction to Customer Relationship Management

    • An Introduction to Customer Relationship Management - Table of Contents

    • An Introduction to Customer Relationship Management - Glossary

    • An Introduction to Customer Relationship Management - PowerPoint

    • An Introduction to Customer Relationship Management (CRM) - Quiz

    • An Introduction to Customer Relationship Management - Print Quiz
  • 2

    An Introduction to Online (Digital) Marketing

    • An Introduction to Online (Digital) Marketing

    • An Introduction to Online (Digital) Marketing - Table of Contents

    • An Introduction to Online (Digital) Marketing - Glossary

    • An Introduction to Online (Digital) Marketing - PowerPoint

    • An Introduction Online (Digital) Marketing - Quiz

    • An Introduction to Online (Digital) Marketing - Print Quiz
  • 3

    An Introduction to Personal Selling

    • An Introduction to Personal Selling

    • An Introduction to Personal Selling - Table of Contents

    • An Introduction to Personal Selling - Glossary

    • An Introduction to Personal Selling - Glossary

    • An Introduction to Personal Selling - PowerPoint

    • An Introduction to Personal Selling - Quiz

    • An Introduction to Personal Selling - Print Quiz
  • 4

    An Introduction to Sales

    • An Introduction to Sales

    • An Introduction to Sales - Table of Contents

    • An Introduction to Sales - Glossary

    • An Introduction to Sales - PowerPoint

    • An Introduction to Sales - Quiz

    • An Introduction to Sales - Print Quiz